Shipping & Returns

Shipping & Returns

Our shipping rates are at cost of postage by Australia Post.

(Registered Schools, Centres and their Teachers & Staff in Sydney, NSW Central Coast, Newcastle, Wollongong, Canberra / Quenbeyan are Freight Free on orders over $495 ex GST,
else a flat rate –

  • Sydney Metro – $15.00 ex GST
  • Other Areas – $25.00 ex GST

Please note that items that you have Pre-Ordered may not be dispatched immediately. We prefer to send your entire order in one shipment as soon as we have all the items in our warehouse. Please contact us if any part of your order is urgent.

Refund and Returns

Your satisfaction is our first priority at School Club. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 7 days of you receiving the order. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return an item, please send it to:
School Club Unit 10, 20 Narabang Way, BELROSE. NSW 2085

And also include the following information:

      • Your Order number if known (appears on the top of the confirmation email)
      • Your name and address
      • A description of the item you are returning
      • Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.